1. Website goals and needs
Choosing the best hosting service in Malaysia can be stressful and overwhelming. It’s not as easy
as selecting from a simple list. Our idea of “best” depends on every website’s unique needs. For
instance, if you want to create a blog on WordPress, it’s best to settle for HostGator or Bluehost,
since these two are the most popular platforms for WordPress users.
Before you begin shopping for website hosts, contemplate on your website goals and needs.
2. Speed and reliability
One of the most crucial elements to consider when selecting a website host are reliability and
speed. Of course, you would want your website to load fast, and be available for everyone almost
100% of the time. Even just a few minutes of website downtime can lead to poor customer
experience and loss of revenue.
While no website host can guarantee that their servers can be active 100% of the time, there are
firms that boast uptimes of around 99.5% and higher.
If your website transports sensitive information like customers’ passwords and credit card
numbers, you need to focus on security. Look for a web host that can help you with this. Begin
by looking at whether or not their team runs malware detection or firewalls on their servers. Ask
if their team track their servers regularly for unusual activities. Find a web hosting provider that
provides SSL certificates, and would make sure that the data sent to your website remains
encrypted and secured.
4. Customer support
A good web host can attend to the needs of their clients at any time of the day. Check what
support channels are available, like phone, email and live chat support. Take a look at their
support hours. Some providers offer customer support 24/7, while some are available only during
business hours. Of course, you would want to work with people who can help you with website
5. Upgrade options
There must always be room for growth. For now, shared hosting may be good for you, but soon,
your website would need more space to grow. As your website grows, you will surely need more
email storage, bandwidth and other resources.